Phone, scheduling, and follow-up systems for dental and orthodontic practices. Each one runs in your practice’s name, inside the practice management system you already use — KMW builds it, tests it against your real calls, and keeps it running after it goes live.
Patients you haven’t seen in a year come back — booked into open slots on your schedule, with no calls for your front desk to make.
OUTCOME
Existing patients come back and fill the schedule before you spend a dollar on new ones.
Books, reschedules, and confirms appointments inside your practice management system. Broken tooth at 11pm? The right person is reached. Everything else gets booked.
OUTCOME
No new-patient call goes to voicemail. Not at lunch, not at 6:15 on a Friday.
A cancellation triggers rescheduling on the spot. A working waitlist refills the opening the same hour it appears — so gaps close themselves.
OUTCOME
Cancellations get refilled the same day instead of leaving a hole in the schedule.
Website forms, Google, Facebook, and Instagram messages, all answered. Follow-up continues until there’s an appointment on the schedule or a clear no.
OUTCOME
Inquiries turn into appointments instead of going cold.
Requests go out the same day, timed after the appointment. Every review is answered in your practice’s voice, within a day.
OUTCOME
New Google reviews every week, and every one of them answered.
Schedule a time to talk through where your schedule is leaking.
90 days from your phone system. Nothing to install.
Within two weeks: every unanswered call, counted and priced.
Start with the system that pays for itself first — then we build, test, and launch it.
KMW Consulting signs a Business Associate Agreement before any system it builds touches protected health information. Patient identifiers stay inside your practice management system wherever the build allows. We make no clinical decisions, give no clinical guidance to patients, and never alter a clinical record.
No — it protects them. The systems absorb the overflow, after-hours calls, and repetitive follow-ups so your team focuses on patients in the chair instead of a ringing phone.
Yes — each system is built to run inside the practice management system you already use, so bookings and records land where you expect them.
After the diagnosis, typically a few weeks per system. KMW builds it, tests it against your real calls, and keeps it running after launch.
No. Start with the leak that’s costing you the most — the diagnosis tells you which one pays for itself first — and layer in the rest as you see results.
Book a call, send us 90 days of call logs, and we’ll come back with every missed call counted and priced in your numbers.
